Shipping policy

All products are shipped FOB our warehouse 15701 by FEDEX ground and are insured at the value of merchandise invoiced.

All packaging weights are approximate and are subject to change without notice. Packaging will vary according to quantities ordered.

Due to the volume of orders shipped daily, adjustments to shipping methods must be received 2 days before the scheduled ship date or changes cannot be guaranteed.

Shipments to residential addresses incur higher rates by carriers compared to commercial addresses. Residential addresses must be indicated on the Purchase Order. Carrier adjustments due to address misclassifications will be billed accordingly.

Shipping methods on orders shipping early will not be adjusted to meet in in-hand date. Handling charges will be applied to all orders. Additional fees may occur if freight accessorial needs are not requested such as, inside delivery, liftgate, tradeshow delivery, etc. if deemed necessary by the freight carrier.

Shipping ceramics and glass requires the use of a Protective-Pack Carton. Pricing for each protective pack box is $6.25 (V). In the event that you decline to use our protective pack box, it is understood that Gordon Sinclair will not be liable for any breakage claims.

Third-Party Shipping
The use of a third-party carrier will incur a charge of $3.00 [V] per box handling fee.