Give the Gift that Gives Back
Choosing items made from recycled materials is a simple yet effective way for individuals and businesses to contribute to environmental conservation and reduce their ecological footprint. It's a positive step toward creating a more sustainable and responsible approach to production and consumption.
WHO ARE WE?
Gordon Sinclair is a leader in customized promotional items, best known for high-quality drinkware and unique decorating techniques. Our values are: Exceptional Services, Adaptability, and Innovation.
For Customer Support
I have been working for years with Gordon Sinclair, I know Jen. But more important besides the fact that whole staff at GS are always so helpful Lisa Carnabuci - has had my back on each and every job. I own my own company and there are 2 people: me and my assistant. But I tell everyone I am only as good as my vendors and LISA goes beyond and helps me have the reputation I have - I consider her part of my team too.
For Product Availability
Every time I call and speak with Tina about product availability, I am always impressed with her cheerful attitude and helpfulness. While all of your customer service reps are wonderful, I have to say, Jill stands out from all of them. Sometimes after speaking with a non-helpful rep with another supplier, I just want to call Gordon Sinclair and get Jill, she is just that cheery and helpful!! Kudos to you for having her in your customer service department!
I just want to thank you both for your excellent service for the cup order. The client actually received them today and is quite happy with them. I know there were a couple of issues that arose with this order and I just want to let you know I appreciate your attention to detail, quick turn around and the care you gave this order.
For Feature Availability
You guys are really one of the best in our industry that I work with. No matter what it takes (or what CRAZY deadline we give you) you always make our orders work and I just want you (and everyone else there)to know that we really appreciate that and your efforts certainly are not unnoticed.
Most recently, we ordered your Serendipity bottles and LOVE them! We also have hard stock of your Everest bottle and several other products. We just ordered some of those new screen cleaners and are excited to see them come in! What a cool product!
I want to compliment your company as a whole. Not only do you have the highest quality products, but your packaging is incredible. You go up and beyond what you “have” to when it comes to that, and it is so nice to have a vendor that I can ALWAYS count on having the most reliable, top of the line items. I have never had a problem with customer service, the one time we has an “issue” your departments handled them well and never once gave us a hard time about it. I truly appreciate it.
After 15 years in this industry, I've had contact with a lot of customer service departments. I decided to call your company yesterday morning to inquire about some new products (love your product line - - wow!!!!!) Such outstanding service deserves a special THANK YOU!!! I shall make it a point to work with your company as much as I shall be able to.
Your company did a fantastic job creating these virtuals and I have shared them with most of my various clients since our national sales meeting. They have sparked some new inquiries and I look forward to working with all of you.